A Guide to Shipping a Vehicle: a shipper’s perspective.

Not so long ago, I was reading car hauling-related blogs on Medium, and came across “A Guide to Shipping a Vehicle” by Brenden Mulligan.

He described his first experience ever shipping a vehicle across the country. And it was not great. He starts:

“I recently shipped a car across the country for the first time. My car ended up showing up filthy in darkness with $2,500 in damage which I didn’t see until the next day.

It was a confusing thing to set up. I imagine many people shipping cars have never done it and probably won’t need to do it again. So basically, the industry can take advantage of first timers.

Here are some things I wish I’d done differently.

  1. Don’t use Montway. I don’t have any other company recommendations for you, but I used Montway and they were awful to deal with.

  2. Decide if you want open or closed transport. Open means the car will get very dirty, but it’s a lot less expensive and generally more available. Closed means the car is inside a container. I wish I would have done closed only so when the car arrived, it was clean.

  3. Have the person on the pickup side take a zillion photos, send you a list of any and all damage that the vehicle had at pickup, and a photo of the pickup Bill of Lading, which is the document that is used to state the condition of the car. Know this inside and out so when it arrives, you know what damage is new.”photo inspection ship a vehicle BOL eBOL Super Dispatch car haulers

With just one experience in this industry, an individual vehicle shipper is advocating exactly a technology like what Super Dispatch offers.

Though his experience is from a completely different perspective than what we normally hear at Super Dispatch, he came to the same conclusion we have. Mulligan not only advises direct contact with the Carrier, but also photo inspections, and checking in on the location of your shipment. Our focus was on fixing the communication problems and headaches for the Carrier. But in doing so, we have begun to fix the problems on the shipper’s side as well.

Continue reading the rest of the article over at Medium….

 

Understanding the car hauling industry

So you want to be a car hauler.

You have looked at different parts of the trucking industry, you might even have your CDL. But you have settled on hauling cars: maybe because it’s profitable or because car hauling has the least red tape. It is a hard niche to get established in. But it is worth it, if you can hack it.

Industry overview:

Physically hauling cars is not the only job option in this industry. There are a variety of occupations in car hauling. Super Dispatch’s customers cover the entire industry, which is broken into three categories: shipper, broker, and carrier.

The supply of cars that need moving comes from “Shippers” and the car-movers are “Carriers.” Between these two are “Brokers.”

The Shipper:

A shipper’s primary job involves cars, but not the transport aspect. OEMs like Jeep, Mercedes, Audi are considered shippers, but dealerships and auto auctions like Manheim and Adesa are as well. While car dealerships and OEMs are huge shipping customers, “shipper” also applies to individuals shipping personal vehicles (like military families or college students.)

The Broker:

Brokers are the middle-men between shippers and carriers. Because shippers are not in auto-hauling, finding carriers is a challenge for them. Often this means shippers hand over load offers to brokers instead, who then find carriers for a “finder’s fee.” This is usually a percentage of the load price. These fees are why carriers hate brokers; they see brokerages as a necessary and expensive evil to find loads. “Brokers make car haulers broke” is one of the least colorful phrases a new car hauler will find in this industry.

There are absolutely dishonest brokerages that prey on unsuspecting carriers. But brokers need relationships just like carriers do; if a broker messes up a good relationship, his entire business is in the toilet.

Regardless, it’s common for OO’s to start out by booking any load for themselves on load boards until they find three or four trusted brokers.

Even with good brokers in the game, the goal for many carriers is to avoid them entirely. This requires a lot of planning and work, but it can be done.

Big car hauling brokers: A1 Auto Transport, Metrogistics, United Road, Montway.

The Carrier

If you’re here, you know who a carrier is and what he does. But you might not know that not all car-carrying is created equal! There are about three job options for drivers:

Company drivers –

Company drivers are employees, usually of larger companies with anywhere from 10 – 500 trucks. You may have heard of big companies like Swift. Companies like Swift employ a majority of drivers in the industry. This form of employment is ideal for new drivers; the pay and benefits are okay but the work is consistent and drivers are not liable for damages. Sometimes, these companies will pay for CDL schooling and driving practice in exchange for work contracts or payment programs.

Fleets: Jack Cooper, United Road

Sub-ContractorsSuper Dispatch Car Hauler Transportation Management System Business

Contract work is a step above fleet driving in terms of freedom, but it is not necessarily the same thing as owning your own trucking company.

A common situation today is a driver leases his truck from a huge company like A1 Auto Transport and Ready Logistics. That same company will employ him as a “contract” or “sub-contract” worker (1099 IRS form.) Technically, this driver should be able to refuse load offers without any troubles from his leasing company. He also should be able to run loads from any other company or load board (within reason.) This is another way car haulers lose money.

On paper, 1099 workers get paid a higher dollar per mile than W-2 employees, but they get none of the benefits awarded to company drivers. This means that after expenses (gas, maintenance, health insurance, liability insurance, trailer lease payment, self-employment tax) the pay-per-mile decreases significantly. In many cases, 1099 contract workers end up with significantly lower take home pay than an employee driver.

This is profitable for huge companies to make rental money off of their equipment (much like a landlord with a rental property) while also getting drivers to move freight without paying employment taxes, health insurance or liability insurance.

Much like other professions, contract truck driving rarely benefits new and inexperienced workers. This type of work is only meant for an expert driver who can effectively run a business.

Common contracting companies: Accelerated Services

Owner Operators

Having your own authority is the driving life to which many car haulers aspire. You act as a dispatcher and a driver, find your own loads and drive wherever you choose. You choose what rates to accept on whichever load boards you want and what freight to haul.

How is being an owner operator different from contract work? Mostly, there is no 1099 contract with a company. This is the ultimate goal for drivers because it requires you to be a 100% independent business. Many companies will call their contractors “owner operators.” Though it might be technically true, owner operators and contractors have small but important differences. In this industry, owning your truck outright or leasing it from a company that is different than your load contract is the primary difference between OO’s and Contractors.

Owner Operators: Alpha Elite Transport, EM Logistics / Exotic Cars Midwest, Dailey Transport  are just a few of the Owner Operators that use Super Dispatch’s car hauling dispatch software to run their small businesses

Anything we forgot? Let us know in the comments!

Tune in for our next “New To Car Hauling” articles:

  • Car Hauling Certifications and Driving School
  • Deciding on a trailer type
  • Trailer insurance quotes
  • Making a car hauling business plan
  • Getting your own authority
  • Deciding on an ELD
  • Maintenance considerations
  • How to find loads

 

Industry Concentration: the forgotten car carrier problem

A lot of power in the hands of a few

Between 17,000 franchised American car dealerships, around 35,000 car carriers and an endless supply of brokers, the auto hauling industry is robust and fragmented.

Though industry fragmentation is a commonly cited problem, industry concentration is just as pervasive. In fact, a lot of the industry is owned by only a few companies.

KAR Auction Services and Cox Automotive are two such companies with a large share of the market.

car hauling industry, concentrated power super dispatch research

Super Dispatch’s map of the biggest players in the car hauling industry

The incredibly successful Manheim Auto Auctions and Central Dispatch are both subsidiaries of COX Automotive. Manheim has over 80 locations across the United States and Central Dispatch is still the industry’s loadboard leader.

Another large portion of the industry is owned by KAR auction services. Two of KAR’s subsidiaries are huge auto auctions IAA Super Dispatch BOL car hauler owner operators and fleets(Insurance Auto Auctions Corp.) and Adesa. KAR also owns a competitive loadboard, CarsArrive Network.

Metrogistics, United Road and to some extent Montway are competing for more industry share akin to KAR and COX. Though the insurance auctions are bought out, these other companies have moved toward expanding their brokerages, creating competing load boards and designing transportation management systems after our own at Super Dispatch. These moves are in order to “capture the market.” The “market” being car carriers.

These companies and subsidiaries could compete or work together in the marketplace to make their services more desirable for carriers. But instead, they double down on creating obstacles and penalties if a carrier decides to use more than one auction, load board, broker or TMS to run their business.

This non-cooperation is the status quo of the industry. It’s meant to disincentivize carriers from using other auctions, load boards, brokers or softwares altogether. In practice, it forces carriers to split more of their time between warring companies just to keep their trucks filled and get paid on time.

“This non-cooperation is the status quo of the industry…it forces carriers to split more of their time between warring companies just to keep their trucks filled and get paid on time.”

We especially see this in our own corner of the industry. Some brokers have flat-out refused to accept any Bill of Lading or invoice processed through Super Dispatch. Whatever the reason, ultimately this routes more business through their own “Broker Apps.

Zero sum game and monopolies

The way Super Dispatch sees it, these brokerages, auto auctions and load boards are setting themselves up for a zero sum game: whatever company catches the most carriers the quickest will monopolize the industry.

What happens when single companies monopolize the load processing software, the brokers, the auto auctions and the load boards? Carriers lose their bargaining power.

Car Hauler BOL App Super DispatchWhy is Super Dispatch different?

Super Dispatch is connecting the auto industry, not further fragmenting and concentrating it. And this is because we are an independent TMS created by carriers, for carriers.

By placing carriers at the center of our company platform, we are changing the industry standard.

We constantly update our software to make it compatible with any broker, load board or auto auction.

We listen to our carriers, always accept feedback, and often implement changes because of their suggestions.

All of the products we plan to make in the future will continue to be independent and as universally compatible as possible.

We want our customers to be the best-equipped they can be in this complex market.

But how can the rest of the industry change?

The changes we are spearheading are what will cause the market to change. Large market forces are hard to overcome. But newer companies across the industry, ours included, have begun to balance power structures in the market. as new technologies help carriers to make more educated business decisions, we think that carriers will be able to better advocate for themselves.

In the near future, there will be a single platform and API that every company (big or small) can use to find trusted brokers, carriers and shippers.

Communication between drivers, dispatchers, brokers and shippers will improve.

Companies will throw away prohibitive business practices and engage in healthy competition, instead of creating monopolies.

In our version of the future, transparency improves everything. Shippers won’t worry about the safety of the cars being shipped, because of real-time updates on their product shipments. Carriers will be adequately paid on time for all load offers, because of automatic payment systems. Brokers won’t play phone tag or make excuses for late cargo, because they will know and communicate well with trusted, safe carriers for every load.

In our version of the future, the industry operates quicker and always in good faith.

As aforementioned, some industry players are already creating this change. More carriers have invested in independent companies, and educated themselves on proper industry business practices.

In May, Super Dispatch found what might have been a sign of industry change: there were over 50,000 cars on Central Dispatch. Ziggy Keller, a founder of IATA and moderator of AutoTransportEverything.com thought that this was a sign that haulers weren’t taking freight with too low of rates.

“Our industry is fragmented and splintered, until we educate each other, until we pay appropriately,” Ziggy said. “When I ask someone to move a car for me, I would never consider 11 cents a mile…. So until you educate carriers to the cost per mile, which we are starting to do, when they can understand their cost per mile, then they can fairly market their own services.”

In addition, some brokers are more transparent about their rates, and create lasting business relationships with their favorite carriers. Rates have begun to meet adequate standards for shipping costs. And as these trends continue, the market will continue to improve for everyone. It is possible to fight against monopolies, and carriers will be able to do so with new tools and industry standards.

So Many Broker Apps, So Little Time [To Comply]

 

Charles Jones of Alpha Elite Transportation LLC talks about using Broker Apps.

Charles Jones is not wrong: it seems many large Brokers are contributing their own eBOL app to the ever-expanding pool of “Broker Apps.”

What are Broker Apps?

These electronic Bills of Lading apps perform the traditional electronic Proof of Delivery (with inspection photos and customer signatures.) While it is beneficial for a Broker to have it’s own eBOL app, the reality is that Carriers become burdened with using four or five faulty, inadequate load-processing apps in order to stay compliant.

Plus, carriers don’t own this information system. Brokers ultimately keep the inspection photos, the BOLs and the invoices. This results in Carrier load information being scattered across businesses, rather than with the Carrier himself.

We believe Carriers deserve to own their own business data.

Is Super Dispatch worried about Broker Apps?

We at Super Dispatch see this Broker App issue as a continuation of the same problem that has plagued the industry for years: fragmentation, which has lead to lack of trust and communication.

Lack of trust between brokers and carriers, between dispatchers and drivers, between shippers and brokers.

When every major broker creates their own redundant eBOL app, they perpetuate the status quo we have had for years in car hauling.

Super Dispatch does not see the rise of Broker Apps as competition in our market. Other than the fact that we provide far more than load processing for our car haulers, we are also unaffiliated with any one broker. We plan to stay that way.

When we created Super Dispatch to process electronic Bills of Lading in 2013, we dispatch BOL Super Dispatch car hauler Broker Appswere aiming to make Carriers lives easier, not harder. Now we have expanded into becoming the most popular Transportation Management System for the car hauling industry. And our mission is still to make the lives of Carriers easier.

We listen to our Carriers and implement their suggestions. We work with any broker that wants to work with us. And we aim to connect this fragmented market, not tear it apart. Some Brokers have embraced that, because when Carriers lives are easier, Brokers lives are easier.

What do our customers think about Broker Apps?

Some of our customers have had the biggest problem with apps like United Road. Through interviewing our most frustrated customers, we found that apps like VTas have buggy, unusable interfaces. Some of our customers have asked United Road to use third party apps like Super Dispatch, but to no avail.

“I’m just not working with these brokers anymore,” said Tom of Fury Transport, a 2-year-old Super Dispatch customer. “It’s just not worth it to use their app when it’s horrible. I voice my opinions to them all the time. But they just don’t care.”

This is the common thread among app complaints. Creators don’t care if their system is fault and they won’t pay Carriers who use their own systems.

“It’s just a shame that you have to use their app or they won’t pay you,” Tom said. “I guess it’s their rules, their business. But it just makes it really hard.”

Our customers have had mixed experiences with other apps, like CarsArrive.

“I think they copied your design after I told them how terrible their app was,” said Chris of Blue Moon Transportation, a customer of Super Dispatch for about a year. “Because about a year ago they totally changed their interface.”

“CarsArrive is okay,” Tom said. “They have gotten better, but I still prefer Super Dispatch.”

Some Brokers have embraced that, because when Carriers lives are easier, Brokers lives are easier.

While some Brokers are slowly improving their apps, we have also noticed some Brokers easing their restrictions on use.

Montway’s use of ship.cars has apparently loosened some of their restrictions. Earlier this year our customer Alpha Elite told us that Montway would only let him use ship.cars for their loads.

“But they would only let us pick up their loads [with their app,] so I was like no,” Charles of Alpha Elite said. “So I just don’t use Montway anymore.”

But more recently, another customer said ship.cars would allow companies to use Super Dispatch to process their loads, albeit temporarily.

“I spoke with the Manager [at Montway,] Mike,” Tom said. “He said ‘We are transitioning into electronic BOLs. We are aware of Super Dispatch, we like it, you can use it.’ But he said in the future they’re going to move over to strictly [ship.cars.]”

And a growing number of brokers are allowing our customers to continue using our app.

“I voiced my concerns to Ready Auto Transport with their 1Dispatch app,” Tom said. “I asked if I could use this awesome app, Super Dispatch. They got back to me and said ‘You know what, as long as it has our requirements, you can do that.’” Ready Auto spoke to us over the phone about their requirements. They said that as long as the transporter includes their required photos, they have no problem accepting Bills of Lading and invoices through Super Dispatch.

OUR CONCLUSION

We at Super Dispatch want to change the status quo. We think the system we have created has contributed to a balance of leverage in an historically unequal marketplace. And we think that the market can only benefit from more change.

We hope to keep changing the marketplace through building relationships across the car hauling industry and creating a better environment for all players.

One of the projects we have created to connect the marketplace is what we call a “Broker Portal.” We aim to provide the Brokers with the load visibility they want with this portal, without compromising the commitment we have made to our Carrier base.

We will continue to show our commitment how we always have; through the implementation of carrier feedback, collaboration with anyone willing to work with us and the continuation of our transparent and objective stance in the marketplace.

In the meantime, stay tuned for our ‘How to use Broker Apps More Efficiently” guide coming next week.

Hello, blog subscription!

What is your experience with Broker Apps? Do you have any helpful tips for our guide next week? Tell us in the comments!

The Ultimate Guide to ELD and Hours of Service

Super Dispatch has been writing about the ELD mandate for over a year now to help our customers prepare. But now as the ELD mandate has officially been enacted, we took the time to dig deep into the regulations. Now we have all the information you need to know about the Electronic Logging Device Mandate and Hours of Service from the FMCSA!

Truckers are still processing all the nuances of the ELD Mandate that officially came into effect December of 2017. Super Dispatch has noticed a lot of questions coming through the Support Chat Window about this mandate, and we want to address the confusion. Over the next few weeks, we will address some of those questions in a series of videos. Through this post and the accompanying videos, we will cover:

  1. the ELD definition
  2. Hours of Service rules
  3. ELD mandate exemption
  4. Rules for exempt drivers
  5. Elog Device requirements
  6. Super Dispatch’s tips for buying Elog devices
  7. How to use an Elog Device properly while driving
  8. What ELD data transfer means and how to do it
  9. Super Dispatch’s tips for using Elog devices
  10. The common controversies surrounding ELD and HoS
  11. History and future of the Elog and HoS debate

There are a lot of nuances to this mandate, and we will be updating this post with more videos, helpful checklists and tips.

Definition and Rules

Video 1 of 10

Definition and Hours of Service rules

ELECTRONIC LOGGING DEVICE DEFINITION

OFFICIALLY: “Electronic hardware that is attached to a commercial motor vehicle engine to record driving hours. The driving hours of commercial drivers (truck and bus drivers) are regulated by a set of rules known as the hours of service (HOS).”

TRANSLATION: An electronic device that plugs into a commercial semi-truck engine to automatically record when the truck is running or not. The device forces a commercial semi-truck driver to automatically record the hours he is driving his truck (in accordance with the FMCSA Hours of Service to which all commercial drivers must adhere.) Because HoS affects the ELD mandate, we have defined the Hours of Service rules below:

HOURS OF SERVICE RULES

(according the Federal Motor Carrier Safety Administration)

  • 11 in 14 hours rule:
    11 hours in 14 hours trucking rule ELD FMCSA Super Dispatch

    Official FMSCA HoS rules, from fmcsa.org

    According to the FMCSA website, a commercial driver can only be ON DUTY for a maximum of 14 hours after his required 10 consecutive hours OFF DUTY. (Drivers regulated by the Hours of Service regulations must take 10 consecutive hours OFF DUTY after every work day.) Within that 14 hours, he may drive his vehicle for a maximum of 11 hours. The 14 hour “ON DUTY” clock does not stop ticking. The 11 hour DRIVING clock can start and stop whenever necessary.

  • 70 hours in 8 days rule:
    truckers are not allowed to drive more than 70 hours in 8 days FMCSA Super Dispatch ELD mandate

    Screengrab from the FMCSA website.

    This rule requires that drivers can not be ON DUTY more than 70 hours in 8 consecutive days. This rule combined with the 11 /14 hour rule means that a driver could potentially be forced to wait days at a time, so as not to work too many consecutive hours. This is why, after much debate, the FMCSA decided on the…

  • 34 hour restart rule: This is a rule that allows a driver to “restart” his 8 day clock. For instance, if a driver has been ON DUTY a full 14 hours each day, Monday – Friday, he would have to wait 72 hours until he could legally drive again. The 34 hour restart rule cuts that wait time in half.
  • 30 minute break in 8 hour rule:

    FMCSA 30 minute break rule does not apply to short haul drivers.

    For the first 8 hours of his 11 hour DRIVING window, a driver must take a 30 minute break. It doesn’t matter when he takes the 30 minute break, as long as it falls within the first 8 hours of driving.

ELD EXEMPTIONS

Video 2/10

In this section, we are going to get into everyone’s favorite question on the ELD mandate – AM I EXEMPT? Few exemptions apply to commercial car haulers, but we will outline here the exact parameters of these exemptions. Exempt drivers fall into two categories: HoS exempt or ELD exempt. Short Haul and Agricultural drivers are Hours of Service exempt, while older vehicles and towaway services are only ELD exempt.

LIST OF EXEMPTIONS:

  • Short haul (also known as the Time Card Exemption or the 100 air mile exemption): When a commercial driver operates within a 100 or 150 air mile radius. (CDL required drivers have a maximum of 100 air miles while NON-CDL required drivers have a 150 air mile maximum.) In addition to this requirement, the driver must meet a few more:
    – Start and return to same location during operating time

    • Drive no more than 11 hours
    • Have ten consecutive hours off between shifts
    • Operate no more than 12 hour days

If you meet these requirements, you do not need to record your Hours of Service using a federally mandated Electronic Logging Device. IN FACT, you do not need to record HoS AT ALL. You do need to use “time records” to prove (during random compliance checks) that you consistently fall within this exemption category.

  • Agricultural exemption: Like Short Haul, Agricultural drivers that operate in a 150 air mile radius are not required to log Hours of Service at all, and only need to record a time record. Because agricultural exemptions rarely affect car haulers, we will not cover this topic in depth. FMCSA has a short PDF that covers the specifics better than we ever could.
  • Recreational: This is for drivers that operate large trailers recreationally rather than commercially. This definitely does not fall under the work our customers do, so we will also not go in depth here.
  • Pre-2000 engines: Trucks with engines older than the millenium (2000) are not required to record Hours of Service using an electronic logging device. Sometimes, engines will not match the model year on the VIN (this disparity happens when an engine is rebuilt using a “glider kit.”) Drivers must remember that this requirement applies to the engine, not the VIN. Engines need to have electronic control modules to connect to ELDs.
  • Driveaway/Towaway service: If you are operating a towaway service (driving multiple personal vehicles) it’s impractical to install an ELD in your constantly changing workspace.

FAQ

What are air miles?

Think of air miles in flight terms: Air miles are the straight line from Point A to Point B, as opposed to the literal distance it would take someone to travel from Point A to Point B.

E.g. Houston to Austin, TX is about 165 miles in road miles, whereas it is only 145 in air miles.

How do I calculate air miles?

Here is a handy air mile calculator that you can use to estimate.

What if I occasionally exceed the 12 hour rule or other parameters of the exemption?

That’s okay – FMCSA knows that short haul drivers do not drive short distances all the time. If you do not exceed these parameters more than 8 out of every 30 days then you are still exempt. 30 days means every 30 day period, not every month (i.e. May 15 – June 15 is a 30 day period.)

How do I record my drive time on days I exceed the exemption?

As long as you don’t exceed the exemption for 8 out of 30 days, you must record your

What is a time record and how is it different from RODS?

A time record is a simpler version of a RODS. It is not an official legal document and can be recorded in any format. These are the elements a time record (or “time card”) should have:

Car Hauler BOL App

Click the photo to download.

(A) The time the driver reports for duty each day;

(B) The total number of hours the driver is on duty each day;

(C) The time the driver is released from duty each day; and

(D) The total time for the preceding 7 days in accordance with 395.8(j)(2) for drivers used for the first time or intermittently.

To be safe, we suggest you follow this format (or print off this form and use it.)

You are not required to produce any sort of proof that you record this information at the roadside, unlike with RODS.

Do you want a little more information? Head over to the ELD and ELD Exempt FAQ post, where we expanded on the subject!
Bonus Video

Bonus video 2.5

RULES FOR HoS and ELD exempt drivers

ELD exempt drivers fall into two categories: Hours of Service Exempt and simply ELD exempt. What does that mean though? We helped you out with this short explainer video and text:

Hours of Service exempt drivers: requirements

Hours of Service exempt drivers do not need to adhere to the paper log requirement that most do. These drivers do have to keep “time records” to prove that they are indeed Hours of Service exempt as we explained earlier in this post.

“Time records” are not specific legal documents like RODS, and can vary in format. Both CDL required and NON CDL required drivers are required to record in this manner. These are the only specifications for time records:

As per 395.1, the only thing that has to be done is that the motor carrier must maintain and retain for a period of 6 months accurate and true time records showing:

(A) The time the driver reports for duty each day;

(B) The total number of hours the driver is on duty each day;

(C) The time the driver is released from duty each day; and

(D) The total time for the preceding 7 days in accordance with 395.8(j)(2) for drivers used for the first time or intermittently.

The driver must return to the place he started within 12 hours.  This is all determined on investigation or a compliance review.

Drivers must record these time records daily, but are not required to produce them at roadside.

ELD only exempt drivers: requirements

This is the simplest one: if you are an ELD exempt driver, you just need to record to your logs as usual, within the Hours of Service mandate that we covered in the first section of this post. Unlike HoS exempt drivers, your hours of service must be on an official Hours of Service log.

ELD and HoS EXEMPT RULES: FAQ

Super Dispatch asked the Commercial Vehicle Safety Alliance (the group responsible for International Roadcheck) and a Safety Investigator at the Missouri Division of the US Department of Transportation about the specifics of a few of these rules:

[HoS] Do I need to produce these time records at roadside inspection?

“Nothing, other than the drivers statement that he is operating within the 100 miles has to be produced at the side of the road. The only time a driver must produce something at roadside is when he is required to keep a RODS in some form,” said Kerri Wirachowsky, Director of Roadside Inspection Program at the Commercial Vehicle Safety Alliance. The safety investigator at the DoT agreed on this point.

[HoS] Do I have to keep these records on paper?

No, as long as the sections in 395.1 are recorded in some way, the format does not matter.

[HoS or ELD] Can I record in electronic programs, such as the Super Dispatch Hours of Service recording feature?

The simple answer is yes, as long as you are recording accurately, electronic recording software (that is not an ELD) is compliant. But, if you are pulled over at roadside and you must be able to produce physical records that you can sign and hand over to a DoT officer.

[HoS or ELD] Can I email my electronically recorded logs at roadside inspection?

If you do not have an ABORD (the electronic recording system that was grandfathered in to the ELD mandate for another year) you can not email or show an electronic PDF of your logs, they must be able to be printed.
This means that you either need a printer on board that can connect to your phone, or you need to record on paper for the time being.

We at Super Dispatch prefer the permanence of electronic records. They don’t feel as permanent as paper, but they are easier to keep and carry with you everywhere. Thus, our official suggestion is to log your hours electronically and keep 7 days worth of paper logs on hand in case of inspection.

ELD REQUIREMENTS

Have you seen the ELD requirement checklist on the FMCSA website? Though it’s a helpful tool, the language is pretty daunting:

ELD_requirements_checklist

We want to break this down for you. So here are 7 considerations you need to make when purchasing an ELD:

  1. The Device itself
  2. Account management
  3. The Duty Status management
  4. Location recording features
  5. Data transferring features
  6. Display features
  7. Legal certification features

THE DEVICE:

Currently there are two choices on the market for ELog devices. The first is a standalone device that has an attachment thatSuper Dispatch, Electronic Logging Device, car haulers, auto transporters plugs into your engine as well as a visible display with RODS controls.

The second choice is a device that plugs into your engine and connects (usually via Bluetooth or Wi-Fi or a physical plug) to a secondary device, such as your phone.

ACCOUNT MANAGEMENT

This sounds innocuous, but it’s very important. For company drivers, ELD’s need to have multiple accounts – one Driver and one Administrator. Drivers can make (legal) edits to their RODS on the ELD, while an Administrator can only suggest edits. Why? To save drivers from harassment.

DUTY STATUS MANAGEMENT

Like RODS, Electronic Logging Devices are required to record date, time, location, engine hours, vehicle miles and the identity of the Driver. To stay consistent across all devices, they are all also required to use Coordinated Universal Time (UTC.) UTC and RODS must be recorded at a minimum of 60 minute intervals.

From the FMCSA, these are the only recognized status categories an electronic logging device:

What are the record of duty status required by FMCSA?

LOCATION RECORDS

Like RODS, you are required to record the nearest mile marker of your duty status, so your device has to be accurate within a 1 mile radius at the point of all status changes.  When in personal use, these requirements loosen to a 10 mile radius.

But because OTR work can mean spotty internet access, Elog manufacturers have to have a way to GPS track their devices when the internet is not available. Mostly this means that Drivers are allowed to edit their location records to make them more accurate after going OFF-DUTY.

DATA TRANSFER

Just like a paper Record of Duty Status, you need to be able to produce your RODS for a DoT officer. But you are not required to print it out. An ELD can have two different transfer methods: local transfer or telematics Local data transfer can be done using Bluetooth or a USB. Telematics can be done via email or “web services.” The ELD you buy will have one or the other.

The FMCSA explained it better than we ever could through this graphic:

ELD Data Transfer requirements FMCSA ELD Data Transfer requirements FMCSA

DISPLAY FEATURES

The legal requirements for the display of an ELD is meant to mimic a traditional RODS paper. A Driver must be able to view the RODS grid and/or recreate it in printable form on demand.

To keep from interrupting the driver, it also is required to have internal volume control (including mute.)

LEGAL CERTIFICATION FEATURES

This simply means you must be able to verify your logs in three ways:

  • Place for driver signature on RODS
  • Log verification
  • Edit verification

This was a brief break down of what the legalese on the FMCSA website actually means. Next week, we are going to get into our tips for buying ELDs and a checklist of questions you need to ask when buying.

ELD Buying Tips

Now it’s come to the buying portion of the ELD mandate. What do you do now that you know everything about the ELD? I sat down with my colleague and ELD Product Manager Mike to talk more about it.

I also have a more comprehensive post called Top 5 Questions To Ask a Salesperson When Buying an ELD. When you read it, also make sure to download our PDF Question Guide!

Do you have more questions? Let us know!

COMING UP:

HOW TO USE while driving

DATA TRANSFER

OUR TIPS for using

Controversies

Laws and History

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Do you want a question answered about the ELD? Let us know so we can address it next week.



 

ELD and ELD exempt FAQ’s: Obscure Electronic Logging Device answers

Recently, our customers have been asking us some specific questions about the ELD (or Electronic Logging Device) Mandate. As Roadcheck Inspection Week approaches, we wanted to published a quick FAQ of the questions we have seen so far. Whether you are already using an ELD or are ELD exempt, keep reading on! Be sure to check out our Ultimate Guide to Everything about the ELD, as well!

Let’s jump in!

1. What are my HoS rules?

Generally, car haulers are required to follow the 11 and 14 hours rule:
– Each day, a driver can work for 14 consecutive hours maximum (On-Duty)
– Of those 14 work hours, only 11 hours can be driving time
– During a work day, a driver is REQUIRED to take a 30 minute break sometime in the first 8 of his 11 hours.
– After his On Duty hours are over, he is required to rest 10 hours before his next shift.
– A driver is not allowed to exceed 70 hours of work in 8 consecutive days.
– Finally, a driver can “re-set” the 70 hour clock by resting for 34 consecutive hours.

2. How do I know if I’m ELD exempt?

For car haulers and auto transporters, there are few exemptions to the ELD rule. The most common exemption is the Short Haul exemption. A short haul driver would be ELD exempt if:
– The driver starts and ends his workday at the same geographical location (same city)
– He or She works no more than 12 consecutive hours a day

– They have a 10 consecutive hour rest breaks after each shift
– The driver works within a 100 air mile radius

3. What is an Air Mile?

An air mile is the miles a plane would make from one place to another; it is a shorter unit of distance than a traditional traveling mile, because it is a straight line. For instance, Houston to Austin is around 160 miles. But in air miles, they are only about 140 miles apart. This distinction could mean the difference between hundreds of dollars for an ELD for many drivers.

4. What if sometimes I fall into an exempt category, but not always?

FMCSA and DoT know that truck driving is not a predictable job. If you generally fall within the guidelines for “exempt,” but occasionally work more than 12 consecutive hours or exceed 100 air miles, there is leeway for you.
A driver may continue to use paper logs if he falls within the exemption rules 22 of 30 consecutive days.

For instance, if you drive between Kansas City and St. Louis three or four times a month, you would not be required to keep an electronic logging device on board.
If you exceed your exemption more than 8 days out of 30 consecutive days, that is when you must record your Hours of Service using an ELD.

5. If I am exempt, can I use the Super Dispatch app to record HoS?

The TMS by Car Carriers, for Car Carriers. Helps track hours of service for ELD exempt driversAccording to the Director of Roadside Inspection Program at the Commercial Vehicle Safety Alliance, you CAN record Hours of Service by using Super Dispatch or other MANUAL electronic recording devices. BE WARY: you are required to be able to print out paper logs on the spot, if requested by a DoT officer. Some Drivers find it more feasible to continue using paper logs because of this rule. Other drivers find that the Super Dispatch DVIR and HoS recording feature saves enough time and money that it is worth it to buy a small wireless printer for their truck.

Do you have more questions? Let us know what other questions you have, and we will update this post, or head over to our Ultimate ELD Guide so you can learn everything you need to know about the ELD!


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Review of Auto Hauler Association of America Conference from Super Dispatch

Auto Hauler Association of America AHAA

 

In April, a few members of Super Dispatch attended the Auto Hauler Association of America Conference in sunny Atlanta, GA. AHAA is an association of car haulers that was created to fill the black hole of information that plagues the auto hauling industry. The association holds the conference a few times every year to further it’s goal to “focus on the needs of auto haulers and vehicle logistics providers of all sizes.” The event was filled with car haulers talking about efficiency, business practices, Elogs and much more.

Super Dispatch’s Head of Sales Emily, and Super Dispatch’s CEO Bek, sat down to talk about their biggest takeaways from the conference:

Bek’s biggest takeaways:

  • “A lot of the haulers have to be more competitive, especially at these new rates, to compete [in the space] of OEMS. So efficiency is ever more important.”
  • “Electronic Logging Mandate has done a number on these carriers. A lot of them are struggling with poor technology and especially with [decreased] capacity. This [will] continue to be one of the things that the carriers and technology providers have to overcome.”
  • “I think that it’s more important, especially as [car] carriers grow, to keep all their information in one place. And keep everyone notified.”
  • “One of the most exciting parts for me, was to meet our customers face-to-face. Not only to see how they use our product, but to get feedback on how we can continue to improve as their needs change.”

auto hauler elog and BOL app for car haulers

Emily’s biggest takeaways:

  • “Just seeing what these car haulers go through on a day-to-day basis. It makes me feel good about the technology that we are selling, to give these carriers more autonomy
  • “[I really want to continue to focus on] how Super Dispatch can give them back so much more time. It doesn’t matter if they are away from the office, like at a conference. They can check in on their phone or iPad, and get a really good grip on what’s going on that day.”

Did you go to the Auto Hauler Association for America Conference? What did you think? Let us know in the comments.

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ELD Action Plan for Car Haulers.

OOIDA is Still Fighting for ELD Delay.

Back in August 2016 we wrote a blog post that was widely circulated among car haulers: OOIDA vs. FMCSA – Is This The Biggest Legal Battle In Trucking History?
 
Since then Owner Operator Independent Drivers Association (OOIDA) has been defeated at every turn in attempt to delay the FMCSA’s ELD mandate which is set for December 18,2017. It has been a long and hard fought battle where FMCSA is still having an upper hand, but OOIDA is not giving up yet.
 
OOIDA with the coalition of 30 other groups are pushing hard to pass the bill proposed by Rep. Brian Babin (R-TX) H.R. 3282, the ELD Extension Act of 2017, that would delay the ELD mandate deadline till December 2019. Just to remind you similar attempt failed in September when congress voted against it by 246-143 vote.
 
Also, OOIDA actively trying to get attention of the President Trump with active tweets with the hashtags #DelayELD and #eldorme

#DelayELD tweet OOIDA

#DelayELD tweet OOIDA

Reality for Car Haulers

Whether you like it or not, as of today ELD mandate is going to happen on December 18th, 2017. This is going to effect not just the drivers, but the entire company including dispatchers, owners, billing and operations. Car hauling is very labor intensive mode of transport compared to others, especially when there are multiple pickup and delivery destinations for each trip.
 
“Based on our survey 71% of car haulers are still using paper logbooks. Are you part of that 71%?  
Based on our survey 71% of car haulers are still using paper logbooks. Are you part of that 71%? If your answer is yes, then you need to get serious about finding a solution for yourself. Unless you believe in a miracle that FMCSA will delay the mandate (at this point we can consider it as BIG MIRACLE), you need to quickly research about solutions, choose one, start using it and get comfortable before the deadline. There is no guarantee that your choice will be perfect and easy solution for you, so you need enough time for the entire company to get used to it. 
 
Many trucking experts are speculating that ELD rule would lead to rate hikes. You can google it and find many articles about it. Let’s say there will be a rate hike because of the ELD mandate and some carriers might stay off road in order to get compliant. Don’t you want to be fully operating at that time? If you start getting your solution now and be fully operational on December 18th, there is a chance you can take advantage of that period when things are shaking up.
 
FMCSA ELD Mandate

Source: FMCSA website

Action plan:

There’s a lot of activity happening around the FMCSA’s ELD mandate right now. Because of this there’s a lot of conflicting information in the trucking world floating around which is causing a lot of confusion. Drivers and transportation providers are watching YouTube videos, reading blogs, and paying close attention to the news. The problem is that the source of this news, in many cases, is becoming unreliable.
 

Source: ELD facts

At Super Dispatch we’re paying close attention too. While we’re paying attention to the articles, YouTube videos, and blogs, we’re paying most attention to Congress, the Senate, and the FMCSA. Based on what we’re seeing, it’s time to develop a plan for being compliant by December 18th
 
At Super Dispatch our priority is to help car haulers by providing resources, tools and knowledge to grow their business. Here we have put a list of things you should do while getting ready for the ELD mandate.

 

  1. Check if you are exempt from the ELD mandate by going to FMCSA’s website here.
  2. Go through this “What Do I Need to Do?” section of the FMCSA’s website, which is the best source to learn about ELDs. You should bookmark that page for future references as it gets updated by the FMCSA.
  3. Read Super Dispatch’s “Ultimate Guide to ELDs” to learn the exact ins and outs of what you need and what you don’t need.
  4. Talk to other car haulers and see their ELD setup, you can just go to the nearest truck stops/auctions/terminals. Before getting yourself into long yearly contracts you really have to make sure it’s the best choice for you.
  5. Once you find the solution, check if the ELD device is registered with FMCSA. If you do not see the device and provider in the list, then you are not compliant.
We do not endorse any specific ELD solution for car haulers, but we found this website started by Indianapolis-based Tradewinds Logistics to have realistic reviews from actual users that can help you. You should definitely check it out and use the Filter and Add to Compare functionalities.

What’s coming from Super Dispatch

Currently, Super Dispatch is developing ELD solution specific for car haulers. We made the decision to begin developing an ELD solution based on the concern from car haulers that this rule was going to force many Owner Operators out of the space due to high implementation costs and more rigidity to their hours of operation,  which is putting extreme pressure on their bottom line.

While we’re not going to force this solution onto any of our existing car haulers, we feel like we can provide the users of Super Dispatch a very valuable solution by bringing everything into one product, for a very affordable price. Super Dispatch customers would take advantage of savings from no upfront costs of hardware, no shipping, no contracts, no hidden fees. We believe that our technology should be very intuitive and easy to use with minimum data entry from the user. 

 

ELD Car Hauler gif

 

We are working hard to release our solution before the mandate deadline, but there is no guarantee. We have many car haulers testing our solution on their mobile devices and if you wish to get your hands on it, please sign up HERE.

If you’re interested in Super Dispatch ELD solution sign up HERE.
 
If you have a comment about the ELD mandate, or a suggestion, or would like to be featured on our blog page, please tell me in comments. And please share this post with other car haulers. Thanks for your time, and keep on trucking.

— Super Vin

 

#1 Car Hauler BOL App – Import orders directly from Load Boards. Stop buying paper forms. Try It For Free. Download for Android HERE and for Apple HERE.

Ready To Test Drive Super Dispatch For Your Company? Book A Demo HERE Or Sign Up HERE.

Auto Transport Load Board List for Car Haulers

Your Auto Transport Load Board Search Ends Here

Somewhere…each day, thousands of auto transport company owners, fleet managers, drivers, dispatchers (and sometimes family members) are searching the internet for new loads to book. Car hauling businesses feel the pain of having empty spaces on their trailers – because they cannot afford to haul cheap freight! With a long list of expenses swirling around in their minds as they drive, it’s the car haulers that end up losing sleep at the end of a very long work day – still searching for a better auto transport load board.

There is a balance. You can’t physically watch ten load boards at the same time.

Central Dispatch: Still The #1 Auto Transport Load Board

Central Dispatch Auto Transport Load BoardLike it or not, Central Dispatch is not only the most expensive auto transport load board, but it remains to be the biggest and most comprehensive load board for car haulers in the United States. There are trends in the industry, that hint this is slowly changing. I truly wish it wasn’t so expensive (plus I prefer the ‘Old Look’) but it’s clearly the largest auto transport marketplace to be found anywhere; and therefore, it’s the best place to meet all the other auto brokers and car carriers, to book new loads for transport, and to learn how to fine tune your search for better-paying loads in the future. [For tips and best practices (and car hauler feedback), please read my recent article: “How To Use Central Dispatch: Tips From A Load Sniper.”] Central Dispatch (centraldispatch.com) is much like an enormous convention center, containing everyone from mom-and-pop shops to nationwide trucking behemoths, allowing you to find hundreds of loads at any given time. Remember: this is where you can learn to navigate and negotiate and make mistakes without critically injuring your car hauling business. Since brokers and carriers on Central Dispatch come and go year after year, this is the auto transport load board where you can meet nearly every other car shipper and auto transport broker operating today. Once you have graduated from a steep learning curve, only then are you really ready for the next level of load board/broker-carrier relationship.

Car hauling businesses feel the pain of having empty spaces on their trailers – because they cannot afford to haul cheap freight!

Car Hauler BOL App

Click the photo to download.

Stop Missing Loads: Ready Auto Transport (RAT) and CarsArrive Network

Ready Auto Transport Load BoardReady Auto Transport (ratloads.com) and CarsArrive Network (carsarrive.com) are easily the second and third largest auto transport load boards in existence today. Their car shipping load boards not only allow car haulers to book cars online without ever having to make a phone call, but their loads are quite reliable when it comes to being ready, and usually, the carrier pay is at a reasonable market value. These two companies are also very respected within the industry and that’s why all carriers are required to complete a lengthy packet in order to qualify and meet their business requirements. Once approved, simply log in with your new username and password. Note: It is highly advised that a transporter checks these load boards frequently to avoid missing the best paying loads.

Find Loads At United Road: The Nation’s Largest Broker/Carrier

United Road (URautoloads.com) also posts many of its brokered loads online. Since they are a carrier and a broker, they have their own drivers on the road – who may or may not be in competition with your car hauling business. However, since they are the largest broker/carrier in the nation, you should become a member of theirs and consider them as an additional source to fill empty spots on your trailer. [Please read my recent post (and auto industry feedback): CarMax, United Road: Car Haulers Are Talking (And It’s Not Good)]

Always say, “Yes!” Even though you may get inundated with emails, there will be times you’ll be glad you did.

Auto Broker Load Boards You Should Know About

Reindeer Auto RelocationAfter the top three or four, there are unfortunately only about a handful of other load boards worth actually checking. This is because the volume of inventory of nearly everyone else is either too small to watch all day or the effort required to find an occasional good load is often greater than the reward of discovery (which is why nearly all brokers post on Central Dispatch – in addition to their own website). However, some of these specialize in regions and/or clients – while others specialize in a type of pickup location, such as rail head, port, and/or manufacturing plant. Overall, based on your carrier size and physical location, it may well be worth searching regularly if you have a specific route. Here is that list, along with a few takeaways:

MetroLoads.com – rail yards, ports, dealers, and more
Carrier.ReindeerAuto.com – corporate relocation at a premium
uShip.com – residential moves requiring weeks of planning ahead
AutoTransmart.com – includes JMN Logistics loads
FDSdispatch.com – smaller, but user-friendly

Note: It is highly advised that a transporter checks these load boards frequently to avoid missing the best paying loads.

Click the photo to download!

Car Shipping Email Lists Help Keep You Loaded

Relotrans Vehicle RelocationAs you develop personal relationships and network your business, you will meet various brokers and dealer contacts that offer to add you to their email distribution lists. Always say, “Yes!” Even though you may get inundated with their emails, there will be times you’ll be glad you did. Some of those companies include:

Montway.com – a large database of VIP and residential moves
RPMvehiclesystems.com – several reps nationwide with long lists ready to move
Relotrans.com – bid daily on premium corporate relocation moves
PoseyTrans.com – great paying loads that oftentimes require specific timing
PRAlogistics.com – nationwide broker with volume contracts
RiteWayAutoTransport.com – offering you loads on your route
LogisticDynamics.com – working hard to move cluster loads now

How Many Load Boards Is Too Many?

Even if you are a full-time dispatcher, you can only watch so many load boards at one time and still feel efficient without missing new loads. There is a balance. You can’t physically watch ten load boards at the same time. But to succeed, you shouldn’t put all of your eggs in one basket, either. My ultimate advice is this: To grow your car hauling business into a long-term success, secure a regular customer as your base, and use load boards to fill in the rest of your empty spaces. And to do that, I have just told you about every Auto Transport Load Board I ever used when I used to dispatch. Good luck out there.

If you have a comment, or a suggestion, or maybe you just fell out of your chair laughing, please tell me. And if you have another load board, email list, or a great auto broker to share, the auto transport industry is dying to hear more about it. And please share this post with other car haulers. Thanks for your time, and keep on trucking.

— Super Jay

#1 Car Hauler BOL App – Import orders directly from Load Boards. Stop buying paper forms. Try It For Free. Download for Android HERE and for Apple HERE.

Ready To Test Drive Super Dispatch For Your Company? Book A Demo HERE Or Sign Up HERE.

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Should VIP Car Transport Pay More?

VIP Car Transport: Do Promises Match Profits?

vip-ferrari-car

source: Autobahn USA

Auto Brokers and Car Carriers: How often does an unexpected VIP car transport job suddenly become your new, special problem? The entire auto transport industry knows that from time to time a well-known professional basketball player or CEO needs their car to be transported. Obviously, that’s when everybody in the logistics chain can expect to be nicely compensated for a well-coordinated pickup and delivery. But what happens when the customer has a laundry list of specific requirements, expects to be treated like an extraordinary “VIP” with extra hassle and babysitting, but the job only pays like it’s a used car from an auction. What now? So let’s ask the question, “Should A VIP Car Transport Pay More Than Average?”

Cheap rates are one thing, but when carriers receive a list of demands, they expect another zero at the end. 

VIP Car Transporter Says “Show Me The Money!”

What car hauling business is going to transport a brand new 2016 Alfa Romeo from one doorstep to another in an enclosed trailer and a gaurantee than “You Can Not Discuss Cost W/Anyone Or Full Refund” at a measly 39 cents per mile!? So what if it’s COD on pickup? Who is this customer? And far too often, a privately owned vehicle (POV), corporate relocation or dealer trade “expects the moon” during transport and yet they don’t want to pay anything extra for an elevated level of service. So as the broker or carrier, how (and why) are you going to fulfill all of these promises with no additional compensation? This job is going to require a major favor – so who are you going to talk into it completing it?

( source: 'Alfa Romeo' Central Dispatch post )

(source: ‘Alfa Romeo’ Central Dispatch post)

VIP Car Transport Broker: “No Room On The Rate”

Sometimes the transport dispatcher walks right into it. Rushing to find the perfect load to fill an empty spot. The vehicle size and route matches where the truck and trailer is already going. Without much else to choose from on the load board, the rate may be average, but it’ll fill an empty spot. That’s when the broker says it’s a “V.I.P.” order. In unison, everybody groans. Why?

This job is going to require a major favor – so who are you going to talk into it completing it?

Cheap rates are one thing, but when carriers receive a list of customer demands, they expect another zero at the end. And for good reason. Experience and care are valued commodities. That is exactly why trusted, professional and veteran car haulers simply say, “No To Cheap Freight!” But the cut-rate, desperate and inexperienced driver says, “No problem.” And then what happens to the owner’s precious vehicle next? THIS HAPPENS: “Fully-Loaded Car Carrier Overturns on Old Kings Road.”

VIP Car Transport Fully Loaded Trailer Overturned

source: FlagerLive.com

WHY? BECAUSE THE REALLY CHEAP CAR CARRIERS HAVE TO DRIVE AROUND THE WEIGH STATIONS BECAUSE THEY ARE SOMETIMES OPERATING ILLEGALLY! So was it worth it for the customer or broker to save a few extra bucks?

Car Hauler BOL App

Click the photo to download.

VIP Transport Customers: Walk In The Carrier’s Shoes

VIP Car Shipping Is Not Pizza DeliveryIn the world of “Easy-Peasy” and “Bada-Bing,” people tend to forget that this is not a pizza – it’s a car! And not just any car, but somebody’s ‘baby.’ So it should be worth a few hundred extra bucks to get a $50,000 Escalade transported a thousand miles by an experienced driver of a reputable car hauling business using only the most professional equipment. We all know the vehicle owner worries: “Will the driver be on time?,” “Will the driver be careful?,” and “Will the driver call me and pick up the phone when I call them?” The truth is that you already know the answer; because you truly get what you pay for. Especially in auto transport.

VIP Car Transport: Where The Rubber Meets The Road

Too many truckers feel like everyone else is only interested in lining their pockets – rather than rewarding good transport companies for a job well done. LamborginisMeanwhile, many brokers believe most
transporters are virtually all about the same and therefore assume somebody will eventually take the job. All the while, the owner of the vehicle keeps asking value questions while continuing to search for the cheapest rate – even when the quote they’ve already got is far too good to be true!

Fierce competition drives rates down and increases sales promotions. A deflated economy cuts other jobs, increasing the supply of vendors. Population grows, and along with it the number of entrants into the marketplace. That’s why today, it seems there are more brokers and more car haulers than ever before.

In the world of “Easy-Peasy” and “Bada-Bing,” people tend to forget that this is not a pizza – it’s a car!

But no matter how you slice it, the race to be the lowest rate supplier usually finds the bottom of the barrel vendor. Find your profit in volume, or measure your margin in quality. But playing three card monte with one of America’s most treasured, collected and prized possessions is not always going to turn out well in the long run. It’s a shell game to keep all the money all the time. The vendors are talking. They know there’s something going on and they want their fair share. The big question is, “When will the vehicle owner find out who’s keeping the lion’s share of the VIP car transport?”

As a veteran dispatcher of many years, I saw some unbelievable load postings that I actually called – and I’ve had the opportunity to try and get real with the folks on the other end. If I’m out of line, I’d love to hear your version of the story. But unfortunately, there are a lot of newcomers desperate to turn a buck. I know many of you out there have made similar mistakes, and I’d love to hear your horror stories. Don’t hold back. Tell it like it is. Thanks for reading, and sharing, and as always, keep on trucking.

— Super Jay

Click the photo to download

#1 Car Hauler BOL App – Import orders directly from Load Boards. Stop buying paper forms. Try It For Free. Download for Android HERE and for Apple HERE.

Ready To Test Drive Super Dispatch For Your Company? Book A Demo HERE Or Sign Up HERE.