Super Dispatch hires experienced Chief Operating Officer for Growing Kansas City Team

Super Dispatch announced today that experienced startup executive Ben Hubbard has joined their team as Chief Operating Officer.

Hubbard has worked at the cloud­ based companies Webmail.us, Rackspace, Cratejoy and
VidGrid. Hubbard is most known in the business community for his 12 years at
Webmail.us/Rackspace. He was employee #5 at Webmail.us, a B2B company grew to $10mm in
annual revenue under his watch. After Rackspace acquired Webmail.us, Hubbard’s role grew to
include all operational aspects of his department.

At Super Dispatch, Hubbard will oversee operations for Growth initiatives, Customer Success,
Finance, and HR. His experience bringing structure and processes to growing companies is the
primary reason he was courted for an Executive role at Super Dispatch.

“The timing could not be better for Ben to join our growing team as employee #50,” Abdullayev
said of Hubbard. “We’ve hit an inflection point at Super Dispatch that puts us on track to
complete a mission of modernizing an industry stuck in the dark ages… Ben is a startup and
enterprise veteran. His experience spans from building a company in a garage, scaling B2B
SaaS, going through a successful acquisition, and thriving at an enterprise level organization.
He’s one of the few people I’ve met who’ve successfully applied their skills to building and
scaling multiple startups.”

In the last year, Super Dispatch has nearly doubled in size ­both in revenue and new employee
hires.

There are now two global offices and a distributed team that spans five countries.
Abdullayev thinks the transportation market is ripe for disruption and sees an opportunity to
move faster in bringing new technology to this space.

“In the past, Ben has owned functions like revenue, recruiting, and HR,” Abdullayev said. “He
brings a wealth of knowledge, and not only will help us grow, but will help us grow in the right
way.”

After his career at Webmail.us and Rackspace, Ben joined another startup called Cratejoy. There
he ran business operations for 2 1⁄2 years, while the subscription customer base increased 7 fold.
Hubbard had finished his role as COO at VidGrid when Super Dispatch reached out about the
position.

“I had a few options, but the opportunity at Super Dispatch was the most exciting because it is a
fast moving company that is bringing technology to the auto transport space, where it is long
overdue and this creates a great opportunity to do something special.”

“When I interviewed at Super Dispatch, I got really excited and just felt like I belonged when I
met folks on the team. Every one of them seemed like they genuinely cared and were
enthusiastic about helping our customers solve major issues. Customers love the products, and
that’s tremendously important.” Hubbard said of Super Dispatch. Hubbard sees a lot of opportunity for further growth of Super Dispatch.

Super Dispatch is taking off. They have things figured out from an engineering and software
standpoint, but they are continuing to bring on new customers at a rate that they could tell was
going to strain their sales, support, accounting, and other business operational teams. My job is
to remove obstacles to unconstrained growth.”

Hubbard also enjoyed Super Dispatch’s home of Kansas City, MO.

“When I came to visit the team here in Kansas City, it was a wet, snowy, and rainy day, and still I
could feel the awesome vibe of the city. People were out and there was a buzz of activity, even
on a random Tuesday night when the weather was foul,” Hubbard said.

“I’ve heard that Kansas City has boomed a lot in the past decade, and that’s part of what drew me
as well. It’s happening, it’s exciting, and whether it’s colleges and universities, established
businesses growing, or new businesses emerging, things are happening in Kansas City, and that
makes it something special and fun to be a part of.”

Hubbard’s first order of operations will be to assess the current state of business, prioritize
opportunities, and help execute the mission of delivering an end­ to ­end platform for vehicle
shipping in the U.S and around the world.

 

 

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