Welcome, and thank you for your interest in Super Dispatch (“Company”, “we,” or “us”) and our web site at https://www.mysuperdispatch.com (the “website”), as well as all related web sites, downloadable software, mobile applications (including
tablet applications), and other services provided by us (collectively, together with the Site, our “Service”).
Super Dispatch Team
2. WHAT INFORMATION DOES COMPANY COLLECT?
(a) Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, during the registration process, we collect Personal Information such as your name, company name, username, email address, IP address, browser information and password. We may collect other Information you provide us through your use of our services, such as order information, vehicles, pick up locations, delivery locations, rate information, shipper information and such; however, these private details of your account will not be shared with other Service users. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
(b) Information Collected Automatically:
Whenever you interact with our Service, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested.
“Cookies” are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer’s acceptance of cookies, but this may prevent you from taking advantage of our Service’s best features.
When we collect usage information (such as the numbers and frequency of visitors to our site), we only use this data in aggregate form, and not in a manner that would identify you personally. For example, this aggregate data tells us how often customers use parts of the Service, so that we can make the Service appealing to as many customers as possible. We may also provide this aggregate information to our partners so that they can understand how often people use their services and our Service, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information to a partner in a manner that would identify you personally.
(c) Email and Other Communications:
We may contact you, by email or other means; for example, we may send you promotional offer or information on topics related to the logistics industry and/or communication with you about your use of the Service. If you do not want to receive email or other mail from us, please indicate your preference to us via email to firstname.lastname@example.org. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.
3. WILL COMPANY SHARE ANY OF THE INFORMATION IT RECEIVES?
We neither rent nor sell your Personal Information to anyone. We share your Personal Information with third parties only as described below.
(a) Affiliated Businesses and Third Party Services We Do Not Control:
In certain situations, businesses or third party Services we’re affiliated with may sell items or provide services to you through the Service (either alone or jointly with us). We may, for example, sell products or provide services jointly with affiliated businesses, or work with third party Services to enhance your experience. You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to choose to automatically transmit information you input on the Service to your profile on a third party Service; for example, you may be sending and receiving load info directly from shippers or load board, you may also connect your Dashboard with QuickBooks. We have no control over the policies and practices of third party Services as to privacy or anything else, so if you choose to allow the automatic transmissions discussed above, please review all third party Services’ policies before engaging in such automatic transmissions on the Service.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. For example, if you were to engage in a credit card transaction via the Service, we would need to allow a credit card processing company to verify the transaction; however, that company would only be authorized to use your credit card information to the extent we needed their assistance in completing your transaction.
(c) Business Transfers:
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we are reorganized or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. We will try to give you advance notice if your Personal Information will be transferred to a third party in this manner, so that you can delete your information or close account with us if you choose.
(d) Protection of Company and Others:
We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
(e) With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
4. IS PERSONAL INFORMATION ABOUT ME SECURE?
Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
5. WHAT PERSONAL INFORMATION CAN I ACCESS?
Through your account settings, you may access and, in some cases, change or delete certain information you’ve provided to us. The information you can view and update through your account may change as the Service changes. If you have any questions about viewing or updating information we have on file about you, please contact us at email@example.com.
6. WHAT CHOICES DO I HAVE?
You can always opt not to disclose information to use, but keep in mind some information may be needed to take advantage of some of our features.
You may be able to add or update certain information as explained in Section V above. When you update information, however, we may maintain a copy of the unrevised information in our records.
You may request deletion of your account by sending an email to firstname.lastname@example.org. Please note that some information may remain in our private records after deletion of your account. We may use any aggregated data derived from or incorporating your personal information after you delete your account, but not in a manner that would identify you personally.
8. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com. We will make every effort to resolve your concerns.