• Credit card holder’s account is automatically charged on the same date as the original transaction date, on each corresponding month or on final date of month.
  • Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.
  • Super Dispatch may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
  • Right of access granted under these Terms is effective only upon payment of the subscription fees.
  • Super Dispatch may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that Super Dispatch provides notice at least thirty (30) calendar days prior to the expiration of the subscription.

Cancelling Account

  • You can cancel your subscription from your account any time by contacting Super Dispatch by support chat (website, dashboard, mobile app) or by email: billing@mysuperdispatch.com
  • Once you cancel your membership subscription, you will not lose access immediately.
  • Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until May 10th.

Refunds

  • Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting Super Dispatch within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.

ELD Returns & Refunds

  • When you purchase an ELD, you own that physical device and adapter (if applicable). Purchasing the device is a one-time, non-refundable fee.
  • If you cancel your Super ELD service, you do not have to ship back (return) the device and adapter. We will just disable the specific device remotely.
  • Monthly ELD Subscriptions, though, are subject to the same policy as above.