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5 Ways Car Haulers Lose Money Everyday

Do You Know The 5 Biggest Reasons Car Hauler Businesses Lose Money Down The Drain?

Every business owner struggles with sudden out-of-pocket expenses and most of us have heard someone say, “That’s the cost of doing business.” So it should be no surprise that car haulers lose money and feel the pain of being dinged by additional costs on a regular basis. Since this problem is universal, all company owners try to identify and account for a certain margin of probable loss of revenue. Seeking solutions to minimize that loss is part of being fiscally responsible. So let’s rank in order from largest to smallest, the 5 biggest reasons most car haulers lose money.

…when a $700 vehicle suddenly becomes a zero, that’s a huge problem for everyone.

1) Bad Loads

Cited as the number one biggest reason car haulers lose money, bad loads include surprise INOPs that cannot be loaded, cars that are not ready for pick up, loads that suddenly cancel, vehicles that will not fit on the trailer, and cars that were already transported a week ago! Whatever the reason, when a $700 vehicle suddenly becomes a zero, that’s a huge problem for everyone. When a car hauler load board spits out a giant lemon, it’s a major loss, it’s immediate, and it usually has a snowball effect. It creates incredible amounts of stress within the company and can further pollute a once profitable relationship from moving forward. It’s a major problem, and in many cases, the primary ingredient is most likely due to the second biggest problem.

Car Hauler BOL App

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2) Miscommunication

Between the customer, the pickup contact, the broker, the dispatcher, the driver and the owner, there are plenty of opportunities for somebody to drop the ball. Owners and drivers blame the brokers, brokers blame dispatchers, and dispatchers get completely frustrated because nobody answered the phone or took the time to call them back. Here’s the deal: when a driver is ready to pick up a car, that car needs to be there and ready for pick up, and the location needs to be expecting the driver. There are a hundred ways for this situation to go sideways and everyone plays a part in making it work out smoothly. The good news is – dispatch software can help! The scanner on a dispatch app does not record the wrong VIN and a GPS can help accurately ping a driver’s location. The internet can provide exact vehicle dimensions, the distance between cities, and quickly and efficiently import and move data. By implementing a transportation management system (TMS), miscommunications can be minimized thereby reducing the impact and frequency of an otherwise chronic problem.

Scratched Vehicle Damage

Owners and drivers blame the brokers, brokers blame dispatchers, and dispatchers get completely frustrated because nobody answered the phone or took the time to call them back.

3) Damage Claims

Unfortunately, it only takes one accidental scratch from a loose chain or a driver overlooking a dent during an inspection to cause the potential revenue of a load to be reduced to pennies on the dollar. Damage claims can be costly, time-consuming, and damage the reputation of your business. Creating the perfect BOL might sound unrealistic, but if you are experiencing regular damage claims, it’s time to do things differently. Life isn’t perfect, to err is human, but creating the perfect BOL is your best chance at reducing damage claims; and that’s a big reason why we’ve created the car shipping app that helps people just like you. (CLICK HERE to learn more)

4) Equipment Failure

Car Haulers Lose Money to Equipment Failure

All physical equipment suffers from decay, stress and strain; it’s part of life. Most owners and drivers know the limitations of their truck and trailer. When a sensor repeatedly malfunctions, ramps bend, engines use up fluids too quickly, or tires frequently blowout, that could be the symptom of an abnormal issue. Avoiding a bad load can help minimize excessive wear and tear, which includes reducing off-route mileage and driving in punishing terrain.

5) The DOT

Owners worry about excessive government regulations in any industry. But when a driver hits the scales or a DOT officer conducts their inspection, there’s always a good chance a violation will result in a fine. Although this additional expense ranked the lowest on the list, it is the carriers that work the hardest to follow all the rules and protocols that stay off the regulatory radar. Consulting with a knowledgable compliance advisor can also be an excellent investment.

That wraps up the 5 Ways Car Haulers Lose Money Down The Drain. But if you think I missed a big one, if I have them out of order, if you just want to comment, or you’ve got something to say about a car delivery app, I invite you to speak your mind. Thank you for your time, and keep on trucking.

— Super Jay

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#1 Car Hauler BOL App – Try It For Free. Download for Android HERE and for Apple HERE.

Ready To Test Drive Super Dispatch For Your Company? Book A Demo HERE Or Sign Up HERE.

5 Things 2740 Trucking Says About Using The Super Dispatch Car Hauler BOL

2740 Trucking Has 5 Things To Tell You About Using Super Dispatch

2740 Trucking LLC (DBA “Acar Transport”) is a car shipping company based in Brooklyn, New York. Their lead office dispatcher is named Miguel and he is responsible for dispatching cars for their twenty-one auto transporters. Keeping them loaded and running on time is a full-time job which is why he gives five reasons why 2740 Trucking LLC relies on the Super Dispatch car transport dashboard tool to keep their business running smooth and efficient every day.

2740 Trucking LLC

Frank is the Manager at 2740 Trucking

2740 Trucking calls the Super Dispatch car hauler platform “Superman” because it fixed all those old problems.

1) “We Call It Superman”

Today, the dispatch information for their transport load workflow travels back and forth from laptops and desktops to handheld devices; from sales reps and dispatchers to drivers and dealers and accountants. A year ago, when it was all paper-based, there were simply too many people in too many places to keep the paperwork neat, organized, legible and 100% accurate. It was the biggest reason the company was losing time and money while trying to grow the business.

2740 Trucking calls the Super Dispatch car hauler platform “Superman” because it fixed all those old problems. For example, Miguel only needs to generate a Load ID in the Super Dispatch dashboard with pickup and delivery locations and with the click of the mouse he can assign it to the driver’s handheld device. That trucker can then immediately see that order and be ready to roll. The rest of the order information can easily be updated while the trucks are already moving, whereas before, Miguel and his team had to individually create and hand deliver the printed load assignment sheets to each driver before they could start driving.

…the driver simply aims the camera into the door jam and when the VIN is recognized by the software, suddenly all of the year, make, model, color, and VIN information automatically populates..

VIN barcode2) “The VIN Scanner Is Phenomenal!”

While the transporter is en route, the dispatch team updates the driver’s device with either the year, make, model, color or VIN – whatever they have been given for physically identifying the car. But when the driver arrives at the location, he or she uses that minimal information to find the vehicle, and that’s when the VIN scanner comes into action. Using the same handheld device (iPad or smartphone), the driver simply aims the camera into the door jam and when the VIN is recognized by the software, suddenly all of the year, make, model, color, and VIN information automatically populates into their electronic car hauler BOL. As Miguel likes to say, “It works like magic!”

3) “This Definitely Saves Us From Damage Claims”

When it comes to refuting damage claims, Miguel has a favorite story to tell. “Not long ago, a good customer of ours found a dent on the rear panel and told us it wasn’t like that when he bought the car at the auction. But since our drivers always take inspection photos with ‘Superman,’ we sent him the pictures clearly showing that same dent was there before we ever picked it up. That claim immediately went away, and we never heard about it again!” The time and money saved with this simple solution are something the company is pleased not to have to think about.

Timestamped BOL App4) “Emailing Is So Much Better Than Faxing”

The accountant at 2740 Trucking is named Crystal and “she loves not being smothered with faxes.” In the past, her most time intensive jobs included printing, scanning, sending and receiving faxes and paper bills of lading. Back when everything was paper, it was incredibly time-consuming and oftentimes things (literally) fell through the cracks (which then cost her more time and effort…”and headaches.”) But now with Super Dispatch auto hauler software, she does everything on her computer and through email. Miguel says, “It’s faster, organized, legible, and accurate. There’s no more printing or scanning, then faxing, then calling. With an email, everything can be tracked, with date and time sent, and it’s easy to CC: other people so they also have a copy. Everything is archived into folders on the computer and there’s no more mess.”

2740 Trucking in Brooklyn, NY

5) “We Are Saving Tons Of Time!”

From the electronic input of data, the real-time order updating while trucks are already driving, the quick and easy VIN scanning and automatic data population, easily refuting damage claims, emailing instead of faxing, all the paper replaced by digital information, Miguel has no idea exactly how much time they are saving – but in his words, he knows 2740 Trucking is saving “tons of time!” It’s like measuring the difference between mailing a letter and sending an email. “We’re talking thousands of percent more efficient!”

“…our drivers always take inspection photos with ‘Superman,’ we sent him the pictures clearly showing that same dent was there before we ever picked it up. That claim immediately went away, and we never heard about it again!”

Ready To Test Drive Super Dispatch For Your Company? Book A Demo HERE Or Sign Up HERE.

2470 Trucking loves the switch from paper bills of lading to the Super Dispatch car transport dashboard tool. Miguel can’t imagine why everybody doesn’t do it. If you have any questions, you are welcome to give him a call at 347-554-6574 or leave a comment below.

Try It For Free. Download the App for Android HERE and for Apple HERE.

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